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Support
EPM Solutions will work together with your staff, external contractors and suppliers as necessary throughout our time with you. This means that we will always be available for advice, admin support, and issue resolution at every stage of your project.
We offer a telephone and email Helpdesk, as well as on-site support, site visits on a regular basis to meet with your teams, and take a special interest in the smooth running of your operations.
We are available to offer you ongoing support in all areas of your business operations including engineering, software systems, maintenance and inspections.
Our support service extends to:
- Design and project management support
- Change management
- Work packages, such as tender evaluation
- Maintenance management system administration and development
- Software support
- Contractor network management
- Asset management audit
- Remote hosting and document management
- On-site training
- KPI measuring, monitoring and reporting